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Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your personal information.

Last updated: October 06, 2025

1. Introduction

At Tilva Artsoft ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tilva-artsoft.com or use our software development and IT consulting services.

As a technology company specializing in custom software development, mobile applications, web development, AI solutions, and cloud services, we understand the importance of data privacy and security in today's digital landscape.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

Contact Information

Name, email address, phone number, company name, job title

Project Information

Project requirements, technical specifications, business objectives

Communication Data

Messages, emails, and other communications you send to us

Account Information

Username, password, and other account credentials (if applicable)

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

IP Address & Location

Browser & OS Info

Device Information

Usage Analytics

Cookies & Tracking

Security Data

2.3 Client Project Data

In the course of providing our services, we may process:

Source Code & Documentation

Technical documentation and source code files

Database Schemas

Database configurations and schemas

API Keys & Credentials

Encrypted authentication credentials

Business Logic & Testing

Requirements documentation and QA reports

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Custom software development services
  • Mobile applications and web solutions
  • AI and machine learning solutions
  • Cloud infrastructure and DevOps services
  • Technical support and maintenance

Communication

  • Responding to inquiries and project requests
  • Project updates and progress reports
  • Service-related notifications
  • Client satisfaction surveys

Business Operations

  • Processing payments and managing billing
  • Improving services and developing solutions
  • Market research and analysis
  • Legal and regulatory compliance

Website Enhancement

  • Analyzing website traffic and user behavior
  • Improving functionality and user experience
  • Personalizing content and recommendations
  • Ensuring security and preventing fraud

Data Security & Your Rights

Security Measures

  • SSL/TLS encryption for all data transmission
  • Encrypted storage of sensitive information
  • Multi-factor authentication for system access
  • Regular security audits and assessments

Your Rights

  • Access and portability of your data
  • Correct and update your information
  • Request deletion of your data
  • Opt out of marketing communications

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address

1st Floor, Chan.Di. Building,
7/11 Bhaktinagar Station Plot,
Gondal Road,
Rajkot, Gujarat, India - 360002

Compliance Standards

GDPR Compliance
CCPA Compliance
Indian Data Protection Bill
Industry Best Practices

Questions About Your Privacy?

We're committed to transparency and protecting your data. Contact us if you have any questions about our privacy practices.